What do you mean, you didn’t get that fraud alert?

(Your info might not be updated—and that’s a bigger deal than you think.)

Imagine this: You’re sipping your morning coffee, scrolling through an old inbox for an email you rarely use, and you see it. “Suspicious activity detected on your account.” Except… it was sent to that old Hotmail account. The one you haven’t checked since 2017. Oops.

 

Updating your contact info with your bank might sound like one of those boring adulting tasks you keep pushing off, but trust me, it’s more important than flossing (and that’s saying something). Here’s why:

 

1. You Could Miss a Fraud Alert

Banks don’t send carrier pigeons. If they spot something shady, they’ll call, text, or email. If they can’t reach you, your money might be walking out the door while you’re binge-watching Netflix.

 

2. Important Stuff Ends Up in the Void

Tax forms, account updates, new terms and conditions … they all go to the contact info you gave them. If that info is outdated, you’re basically ghosting your own financial future.

 

3. Your Account Could Be Frozen

Financial institutions are legally required to keep your info up to date. If they can’t verify you, they might hit pause on your account faster than you can say “identity verification.”

 

4. Payments Could Go Sideways

Ever had a direct deposit bounce back or a wire transfer vanish into the ether? That’s what happens when your bank’s trying to reach a version of you that no longer exists.

 

5. Tax Season Becomes a Nightmare

If your W-2 or 1099 gets sent to the wrong address, you’ll be chasing paperwork like it’s a scavenger hunt. Except the prize is avoiding an audit.

 

Keeping your contact info current is one of the easiest ways to protect your finances and stay in the loop. Whether it’s fraud alerts, tax forms, or account updates—you deserve to get the message.

Stop by any branch or call us at 888-324-3191 to make sure we’ve got your most up-to-date info. Your future self will thank you.