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Mobile App


The GSB Mobile App allows you bank locally from anywhere from your mobile device including:

  • Check balances
  • Make or schedule bill payments
  • Make mobile deposits of checks
  • Turn your Debit Card off and on with CardValet®
  • Pay individuals
  • Send or receive money from an external account
For assistance with our Mobile App or online banking, call us toll-free at (888) 324-3191 or come into any of our offices.

The FREE* GSB Mobile App is available for Apple and Android users in both phone and tablet versions at the Apple Store/Google Play Stores. 

Download the App

apple app icon google app icon

*Mobile carrier charges may apply.

Mobile Deposit

Mobile Deposit is the easy way to deposit checks into your GSB checking account using your mobile phone. To use Mobile Deposit:

  1. Just log into your GSB Mobile App and tap the Deposit button.
  2. Endorse the back of the check by signing your name and writing "For Mobile Deposit Only" below your signature.
  3. In the window, enter the amount of the check you are depositing.
  4. Take a photo of the front and back of the check.
  5. Review and approve the deposit as prompted.
  6. Repeat the process if you have additional checks to deposit.

My Cards Debit Card Controls

My Cards Debit Card Controls is a FREE* feature of your GSB Mobile App!

With My Cards Debit Card Controls, you control your GSB Debit Card using the GSB Mobile Banking App including:

  • Turn your GSB Debit Card off or on
  • Limit transactions amounts, locations, and merchant types
  • Receive text alerts of “Declined Transactions” due to set card controls**

To access and set up your My Cards Debit Card Controls using the GSB Mobile App:

  1. Click "My Cards" from the Accounts page, or "More" and then "Cards"
  2. Your GSB Debit Card(s) will be preloaded for your convenience
  3. Select and set the controls for your card(s)***
  4. Tap the "i" icon for more information about My Cards features
If you already use the freestanding CardValet App, you can continue to use it and the new Mobile Banking version. Please feel free to contact a customer service representative at any of our offices or call us at 888-324-3191 if you have any questions.

* Mobile carrier charges may apply.
** To enable text alerts, you will be required to register your mobile phone number and update your alert settings. Mobile carrier charges may apply.
*** Please note: Users of both the “My Cards” debit card controls in the GSB Mobile App and the free-standing CardValet App should note that any control settings/debit card limits you set on either system will supersede any control settings/debit card limits you have previously setup in both “My Cards” controls in the GSB Mobile App and the free-standing CardValet App.
 

Download the App

apple app icon google app icon

Mobile Wallet

Connect your GSB Checking Account Debit Card to your mobile phone's mobile payment system* and make purchases using your mobile phone.

  • Works with Apple Pay, Samsung Pay, Google Pay, and MasterPass

Download the Mobile Wallet App

Mobile wallet technology comes pre-loaded on iPhones; Android phone users may choose to download either Samsung Pay or Google Pay.

*Mobile carrier charges may apply. 

Pay Individuals with Popmoney®

Make person-to-person payments using Popmoney® from your GSB Checking Account to anyone within the United States, no matter where they bank. Pay a friend for your share of a dinner, send money to your child in college, or surprise someone with a gift. It’s easy and secure with the Popmoney® feature of GSB Mobile Banking. 

Text Banking

Text Banking is available for use on your text-enabled mobile phone. To sign up, just login to your GSB Online Banking and enable text banking option.

Text Banking is a convenient way to access basic account information 24/7 from a traditional cell phone. Use easy commands to check your balance, find a nearby GSB Office, review your recent account history, or find the nearest GSB ATM. Just text HELP at any time and you’ll get a list of options with the commands to use.

 
Mobile carrier charges may apply.

Mobile Browser


Mobile Browser – enhanced mobile banking access for web-enabled phones.
To sign up, just login to your GSB Online Banking and enable text banking option.


Mobile carrier charges may apply.

Banner ad with a screenshot of GSB Credit Center, a headline reading "FREE Credit Scores and Credit Reports" and a woman holding an iPad showing a credit score of 760.

GSB CreditCenter

Get your Credit Score and Credit Report for FREE, right from GSB's online or mobile banking - no credit card required. Sign up for credit monitoring, get tips to improve your score, and get alerts any time there's a change to your credit score. All for free!

How to sign up for the free GSB CreditCenter


If you are a Non-GSB Customer:

Come in to any GSB office or click on Open an Account and follow directions to open an account. Once your new account has been funded, sign up for free GSB Online Banking and/or the Free GSB mobile App.  Then follow the directions to sign up for GSB CreditCenter.
 
 

If you're an existing GSB Customer with Online and/or Mobile Banking:

Log in to GSB Online Banking or your GSB Mobile App and follow directions to sign up for GSB CreditCenter.
 
 

If you are an existing GSB Customer without Online or Mobile Banking:

Click Sign up for Online Banking and/or download the GSB Mobile App and sign up for mobile banking.  Then follow directions to sign up for GSB CreditCenter.
 

 Watch Our Video, Below, for More Information




GSB Real Time Alerts

GSB Real Time Alerts will give you up-to-the-minute monitoring of your GSB accounts and you can set up alerts for more than forty different types of transactions and events including:

  • Security Alerts - Get alerts if someone is trying to access your online banking or if changes have been made to your user information.
  • Balance Alerts - Set up low balance alerts to avoid overdrafts and high balance alerts to learn when you have money available to transfer to another account.
  • Transaction Alerts - Learn when deposits, checks, or withdrawals post to your account.
  • Loan Alerts - Find out when a payment is due, past due, has been paid, or when loan activity occurs.
  • And more!
GSB Real Time Alerts can be sent to you by your choice of any combination of email, text secure message, or mobile push notifications.
  
Watch our video, below, for more information.
 

Printable Version

Mobile APP Privacy Policy Notice


Greenfield Savings Bank APP (the “App”)-powered by Fiserv-helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go.
The App allows you to:


  • Get real-time balances for your accounts.
  • Manage your money.
  • View your transactions and statements.
  • Make transfers.
  • Pay your bills and manage payees.
  • Deposit a check.
  • Receive alerts.
  • Manage cards.
This Privacy Policy, in combination with other relevant privacy notices that we provide- Example: pursuant to financial privacy laws-is to inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website, and mobile application (the “Services”).


THE TYPES OF INFORMATION WE COLLECT IN THE APP


Through your use of the Services, we may collect personal information from you in the following ways:


(a) Personal Information You Provide to Us


  • We may collect personal information from you, such as your first and last name, address, email, telephone number, and social security number when you create an account.
  • We will collect the financial and transaction information necessary to provide you with the Services, including account numbers, payment card expiration date, payment card identification, verification numbers, and transaction and payment history.
  • If you provide feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.


    We also collect other types of personal information that you provide voluntarily, such as any information requested by us if you contact us via email regarding support for the Services.


(b) Personal Information Collected from Third Parties - We may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, in order to provide some of our Services.


(c) Personal Information Collected Via Technology - We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:


  • device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (example: phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (example: Wi-Fi, LTE, 3G), and general location information such as city, state, or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
  • Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
  • Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
  • Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect your location information when you use the Services; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.


HOW WE USE YOUR INFORMATION COLLECTED IN THE APP


(a) General Use-In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways:


  • Facilitate the creation of, and secure and maintain your account;
  • Identify you as a legitimate user in our system;
  • Provide improved administration of the Services;
  • Provide the Services you request;
  • Improve the quality of experience when you interact with the Services;
  • Send you administrative email notifications, such as security or support and maintenance advisories; and
  • Send surveys, offers, and other promotional materials related to the Services.


(b) Compliance and protection - We may use your personal information to:


  • Comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities;
  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • Audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • Enforce the terms and conditions that govern the Service; and
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.


(c) Creation of Non-Identifiable Data - The App may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. We may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance our products and services. We reserve the right to use and disclose non-identifiable information to third parties at our discretion.


DISCLOSURE OF YOUR PERSONAL INFORMATION


We disclose your personal information collected through your use of the Services as described below.


(a) In Accordance with Our Other Privacy Notices - Other than as described in this Privacy Policy in connection with the App, this Privacy Policy does not apply to the processing of your information by us or third parties with whom we share information.


(b) Third Party Service Providers - We may share your personal information with third party or affiliated service providers that perform services for or on behalf of us in providing the App, for the purposes described in this Privacy Policy, including: to provide you with the Services; to conduct quality assurance testing; to facilitate the creation of accounts; to optimize the performance of the Services; to provide technical support; and/or to provide other services to the App.


(c) Authorities and Others - Regardless of any choices you make regarding your personal information, The App may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.


LINKS TO OTHER SITES


The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site, and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit.


YOUR CHOICES REGARDING YOUR INFORMATION


You have several choices regarding use of information on the Services.


(a) How We Respond to Do Not Track Signals - Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not act in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals.


(b) Access, Update, or Correct Your Information - You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us.


(c) Opting Out of Email or SMS Communications - If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under “Contact Us” below. If you provide your phone number through the Services, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.


(d) Opting Out of Location Tracking - If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.


SAFEGUARDS AND RETENTION


We implement reasonable administrative, technical, and physical measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification, and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information.


A NOTE ABOUT CHILDREN


The Services are not directed towards individuals under the age of 18, and we do not, through the App, intentionally gather personal information about visitors who are under the age of 18. If a child under 18 submits personal information to us through the App and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible.


PRIVACY POLICY UPDATES


This Privacy Policy is subject to occasional revision. We will notify you of any material changes in its collection, use, or disclosure of your personal information by posting a notice on the Services. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following notice of the changes on the Services. These changes will be effective immediately for new users of the Services. If you object to any such changes, you must notify us prior to the effective date of such changes that you wish to deactivate your account. Continued use of the Services following notice of any such changes shall indicate your acknowledgement of such changes.


CONTACT US


If you have any questions or complaints about this Privacy Policy or The App’s data collection or processing practices, or if you want to report any security violations to The App, please contact the Bank by email at: customerservicecenter@greenfieldsavings.com


or by mail at:
Greenfield Savings Bank
400 Main Street
P.O. Box 1537
Greenfield, MA 01302