Identity Theft Prevention Update

 

Please be on the lookout for the latest identity theft attempt to hit the region.  Customers are receiving pre-recorded calls from a blocked phone number stating that their MasterCard was locked.  The message then prompts the recipient to enter their card number to reactivate it.  

 

Of course this is not true, and is an attempt by a fraudster to gain someone’s debit card number.  If you receive one of these calls, please do not enter your card information.  Hang up immediately.

 

Remember, GSB will never ask you to provide personal information in the form of an email or unsolicited phone call and we urge you to report any such attempt to Greenfield Savings Bank immediately.  For more information about keeping your personal information safe, please visit our Identity Theft information page at https://www.greenfieldsavings.com/id_theft.htm. 

 

Heartbleed Security Update

 

At GSB, we use many different systems to protect customers’ information including rigorous security standards, encryption, and fraud detection software.

 

Our vendors and I.T. team have reviewed our online banking products, internal servers, and devices, and have confirmed that these do not use the ‘OpenSSL' software which is causing the issue with the Heartbleed bug.

 

We are currently reaching out to our other online vendors and partners to determine what effect, if any, the OpenSSL vulnerability has had on their environment.  Any vendors who discover an Open SSL vulnerability will be required to install a security patch, update their encryption keys and issue a new security certificate immediately.

 

We encourage everyone to monitor their accounts regularly for any suspicious activity and to contact their financial institution if they detect any suspicious transactions.