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2025-10-02
Fraud
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2 minute

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We Will Never Ask That

Illustration of 5 people with talk bubbles. The bubbles' words are the same as the tips in the article
In 2023 alone, scammers stole over $10 billion from everyday people through texts, emails, phone calls, and even fake banking websites. These schemes are getting smarter, faster, and harder to spot. 

At Greenfield Savings Bank, we take your security seriously. That’s why we want to be crystal clear about what we will never do, so you can recognize a scam before it has a chance to work.

5 Things Greenfield Savings Bank Will Never Ask You to Do

      1. Share sensitive personal info. We’ll never ask for your PIN, username, password, account number or Social Security number via email, text, or phone. Ever.
      2. Respond to fear-based language. Scammers love urgency: “Your account will be locked!” “You’ll lose access!” We don’t. If something’s wrong, we’ll explain it calmly and clearly.
      3. Open a link you weren’t expecting. If you get a message with a link that seems random, out of context, or oddly urgent, don’t click it. We’ll never send you a surprise link without explanation.
      4. Download an attachment. We won’t send you attachments out of the blue. If you receive one claiming to be from us, treat it with caution and verify before opening.
      5. Use payment apps to send money. We won’t pressure you to log into Venmo, Zelle, Cash App, or any other payment platform. If someone claiming to be from the bank does, stop and call us directly at 888-324-3191. 

Stay Scam Smart

If something feels off, trust your gut. Pause. Verify. Call us. Scammers rely on panic and speed—so slowing down is your best defense. At Greenfield Savings Bank, your safety comes first. We’re here to help you protect your money, your identity, and your peace of mind.

Have questions or think you’ve been targeted? Call your local branch at 888-324-3191. 
 
Get tips, tools, and support at our eFraud Prevention Center

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