Privacy Policy

Federal Law requires us to tell you how we collect, share, and protect your personal information.  Our privacy policy has not changed and you may review our policy here, or we will mail you a free copy upon request if you call us at 888-324-3191.




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and Account Balances

  • Apply for a loan and your credit scores, credit history, and payment history

  • Income, assets and checking account information



All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Greenfield Savings Bank (GSB) chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Greenfield Savings Bank share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain
your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—
to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes—
information about your transactions and experiences


We don't share

For our affiliates’ everyday business purposes—
information about your creditworthiness


We don't share

For nonaffiliates to market to you​



To limit

our sharing

  • Call 888-324-3191 - our menu will prompt you through your choice(s)

  • Visit us online:

  • Mail the form below

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Call 413-774-3191 or go to


Who We Are

Who is providing this notice?

Greenfield Savings Bank

What We Do

How does Greenfield Savings Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other contractual, physical, electronic and procedural safeguards and we limit access to employees having a need to know.

How does Greenfield Savings Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money

  • Pay your bills or apply for a loan

  • Use your debit card

We also collect your personal information from others such as credit bureaus, affiliates and other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. Please see "Other important information" below.

What happens when I limit sharing
for an account I hold jointly with
someone else?

Your choices will apply to everyone on your account — unless you tell us otherwise.



Companies related by common ownership or control. They can be financial and non-financial companies.

  • Greenfield Savings Bank does not share with our affiliates


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Greenfield Savings Bank may share with nonaffiliates to market to you unless you opt out. Nonaffiliates we share with can include companies that we contract with to offer rewards programs related to our accounts.

Joint marketing

A formal agreement between nonaffiliated financial companies that
together market financial products or services to you

  • Our joint marketing partner includes the broker dealer with whomwe offer investment products.

Other important information

For Massachusetts customers, we will not share information from deposits or share relationships with non-affiliates either for them to market to you or for joint marketing without your permission.

Mail-in Form

If you have a joint account, your choice(s) will apply to everyone on your account unless you mark below.

           Apply my choice(s) only to me.

Mark any/all you want to limit:

           Do not share information about my credit worthiness to your affiliates for their everyday business purposes.
           Do not allow your affiliates to use my personal information to market to me.
           Do not share my personal information with nonaffiliates to market their products to me.





City, State, Zip


Account #(s)


Mail To:

Greenfield Savings Bank Attn: Deposit Operations
PO Box 1537
Greenfield, MA 01302-1537