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Options for Low-Contact Banking

Greenfield Savings Bank has many options for making deposits, withdrawals and other banking services if you can’t or shouldn’t come into the Bank:


  • Mobile Banking: (Opens in a new Window) 24/7 — transfers, balances, bill pay, and more

  • Mobile Check Deposit:(Opens in a new Window) 24/7 — deposit of checks with your mobile phone or device

  • ATMs:(Opens in a new Window) 24/7 — deposits, withdrawals, transfers, and more

  • Online Banking:(Opens in a new Window) 24/7 — bill payment, GSB loan payments, balances, and more

  • Customer Service Center at 413-774-3191: 7 am – 7 pm Monday – Friday and 9 am – 3 pm on Saturdays — transfers, loan payments and other transactions (Note: TelephoneTransfer Fees will be waived through July 1, 2020)

  • Telephone Banking at 413-774-1062:(Opens in a new Window) 24/7 — balance, transfers and more

  • Online Account Opening:(Opens in a new Window) 24/7 — Checking and Savings accounts

  • Online Mortgage Applications:(Opens in a new Window) 24/7

  • Night Deposit
    • Our Greenfield Office has two night depositories, both with a slot for envelopes and thin bags. A key is needed for larger bags.
      • One is at the corner of Main & Federal Streets, on the Main Street side.
      • The other is located right on the drive-up building, accessed by Lane 1 of the drive-up.
    • Our Amherst Office on University Drive has one night depository located next to the ATM in the vestibule. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Conway Office has one night depository, next to the drive-up ATM.  It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Hadley Office has one night depository in the first lane of the drive-up, which requires a key.
    • Our Northampton Office on King Street has one night depository, located in the first lane of the drive-up. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Shelburne Falls Office has one night depository located in the ATM vestibule (a card with a magnetic stripe is needed to enter the vestibule). It has a slot for envelopes, a key is needed for bags.
    • Our South Deerfield Office has one night depository located in the drive-up, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Turners Falls Office has one night depository in the first drive-up lane, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
If you need additional information, a deposit bag, or a key, please call our Customer Service Center at 413-774-3191.

Greenfield

400 Main Street 
P.O. Box 1537
Greenfield, MA 01302-1537
413-774-3191
Greenfield Savings Bank Greenfield office.
 
Lobby (Mask Required)
Monday – Wednesday 9:00 am – 4:30 pm
Thursday – Friday 9:00 am – 5:00 pm
Saturday 9:00 am – Noon
24-hour ATM and Night Deposit (Corner of Federal & Main)
 
Walk-Up Teller Window (Mask Required)
Monday – Wednesday 8:00 am – 4:30 pm
Thursday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Connect ATMs
Monday – Friday 7:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm
Plus, 24-hour ATM and Night Deposit
Amherst - Downtown
108 North Pleasant Street
Amherst, MA 01002
413- 658-2003
Map / Directions (Opens in a new Window)

Greenfield Savings Bank Downtown Amherst Branch, Teller Connect Logo in top right corner
 
Walk-Up Teller Connect ATM
Monday – Friday 7:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm

Amherst – University Drive

6 University Drive
Amherst, MA 01002
 
Greenfield Savings Bank Amherst University Drive office.
 
Lobby (Mask Required)
Monday – Thursday 9:00 am – 4:30 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – Noon
24-hour ATM and Night Deposit
 
Walk-Up Teller Window (Mask Required)
Monday – Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 6:00 pm
Saturday 9:00 am – Noon

Conway

181 Parsons Road
Conway, MA 01341
 
Greenfield Savings Bank Conway office.
 
Lobby (Mask Required)
Monday – Friday 10:00 am – 3:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Friday 10:00 am – 3:00 pm
Saturday 9:00 am – Noon
24-hour ATM and Night Deposit
 
Drive-Up Teller Connect ATM
Monday – Friday 7:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm

Hadley

140 Russell Street, Route 9,
Hadley, MA 01035
 
Greenfield Savings Bank Hadley Branch, Teller Connect Logo in top right corner
 
Lobby (Mask Required)
Monday – Wednesday 9:00 am – 4:00 pm
Thursday – Friday 9:00 am – 5:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Wednesday 9:00 am – 4:00 pm
Thursday – Friday 9:00 am – 5:00 pm
Saturday 9:00 am – Noon
24-hour ATM and Night Deposit
 
Drive-Up Teller Connect ATM
Monday – Friday 7:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm
Northampton – Downtown
207 Main Street
Northampton, MA 01060
413-587-7951

Greenfield Savings Bank Downtown Northampton Branch, Teller Connect Logo in top right corner
 
Walk-Up Teller Connect ATM
Monday – Friday 7:00 am – 7:00 pm
Saturday 9:00 am – 3:00 pm

Northampton – King Street

325A King Street
Northampton, MA 01060
413-584-4441
 
Greenfield Savings Bank Northampton King Street office.
 
Lobby (Mask Required)
Monday – Wednesday 9:00 am – 4:30 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Wednesday 8:00 am – 4:30 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – Noon
24-hour ATM and Night Deposit

Shelburne Falls

58 Bridge Street
Shelburne Falls, MA 01370
413-625-9827
 
 Greenfield Savings Bank Shelburne Falls office.

Lobby (Mask Required)
Monday – Wednesday 9:00 am – 4:30 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 4:30 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Wednesday 8:00 am – 4:30 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 4:30 pm
Saturday 9:00 am – Noon

South Deerfield

61 North Main Street
South Deerfield, MA 01373
413-665-4011
 
Greenfield Savings Bank South Deerfield office.
 
Lobby (Mask Required)
Monday – Thursday 9:00 am – 4:30 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 6:00 pm
Saturday 9:00 am – Noon

24-hour and Night Deposit

Turners Falls

282 Avenue A
Turners Falls, MA 01376
413-863-4316
 
Greenfield Savings Bank Turners Falls office.
 
Lobby (Mask Required)
Monday – Thursday 9:00 am – 4:30 pm
Friday 9:00 am – 6:00 pm
Saturday 9:00 am – Noon
 
Walk-Up Teller Window (Mask Required)
Monday – Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 6:00 pm
Saturday 9:00 am – Noon
 
Drive-Up Teller Window
Monday – Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 6:00 pm
Saturday 9:00 am – Noon
 
24-hour ATM and Night Deposit
 

Safe Deposit Boxes

Available by appointment. Call 413-774-3191 to schedule an appointment or leave a message.

Residential Lending

Available by appointment. Call (413) 774-3191, (888) 324-3191, or your lender directly.

Commercial Lending

Available by appointment. Call 413-774-3191 or your lender directly to schedule an appointment or leave a message.
 

COVID-19 SBA Disaster Relief Information 

IMPORTANT: Due to the PPP program ending, we are not accepting new applications for PPP loans at this time.

SBA PPP Forgiveness Update

To quote Yogi Berra, "It's like déjà vu all over again.”

The launch of our PPP Forgiveness Application Portal is making progress! On Monday, June 22, 2020, the SBA issued a new “Interim Final Rule.” This is the twentieth Interim Final Rule to date! Included in the new rule is some good news: They have created an EZ version of the Forgiveness Application, which will be applicable to many of our customers.
 
Once launched, our PPP forgiveness Portal will:
  1. Assist you with completing the Forgiveness Application
  2. Guide you through the process of selecting the proper forgiveness form to use (the EZ or long form)
  3. Allow you to compile and upload supporting documentation for forgiveness with secure submission
  4. Expedite the forgiveness application submission process to SBA
We are eagerly awaiting SBA to issue guidance to lenders as to verification and submission of forgiveness applications. We anticipate that the release of this information will coincide with the launch of the GSB portal within the next two weeks. We will send our PPP customers an email once the new portal is launched as well as the date of our PPP Informational Webinar that we hope will assist you with the forgiveness application submission process.
 
We appreciate your continued patience and understanding.

PPP Flexibility Act (PPPFA) FAQ's

As you may already know, on Friday, June 5, 2020, the PPP Flexibility Act (PPPFA) was enacted.  The PPPFA will ease the PPP forgiveness requirements issued in the “Interim Final Rules” by the U.S. Treasury that was issued on May 22, 2020. 

Read the June 25, 2020 PPPFA FAQ's

SBA Offers Statewide Disaster Assistance to Massachusetts Small Businesses Economically Impacted by the Coronavirus (COVID-19)

SBA Customer Service Representatives will be available to answer questions about SBA’s Economic Injury Disaster Loan program and explain the application process. Small businesses, private non-profit organizations of any size, small agricultural cooperatives and small aquaculture enterprises that have been financially impacted as a direct result of the Coronavirus (COVID-19) since Jan. 31, 2020, may qualify for Economic Injury Disaster Loans of up to $2 million to help meet...
 

GSB Investments & Insurance

Available by appointment. Call 413-774-3191 to schedule an appointment or leave a message.

GSB Wealth Management & Trust Services

Available by appointment. Call (413) 775-8335 for an appointment or to leave a message.