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IMPORTANT NOTICE:

Effective Monday, November 30, 2020

In response to the increase number of COVID-19 cases, we are temporarily closing the lobbies at certain offices and offering Teller Service at those locations via the Drive-Up or with our Teller Connect ATMs as follows:

  • Conway: Drive-Up Teller and  Drive-up Teller Connect ATM (Talk to a GSB Teller via live video)
  • Downtown Amherst: Walk-up Teller Connect ATM (Talk to a GSB Teller via live video)
  • Downtown Northampton: Walk-up Teller Connect ATM (Talk to a GSB Teller via live video)
  • Hadley: Drive-Up Teller and  Drive-up Teller Connect ATM (Talk to a GSB Teller via live video)
  • Shelburne Falls: Drive-Up Teller

All of our other offices will continue to offer Teller and other services in the lobby with strict social distancing and mask requirements in accordance with the public health regulations and guidelines along with Drive-Up or a Teller Connect / ATM

Our first priority is for the protection and safety of our customers and our employees.

We also offer a number of remote banking options including:

Please follow these links for more information about other banking services and see our current hours on our Locations and Hours page.

We appreciate your understanding. Stay Safe.


Options for Low-Contact Banking

Greenfield Savings Bank has many options for making deposits, withdrawals and other banking services if you can’t or shouldn’t come into the Bank:


  • Mobile Banking: (Opens in a new Window) 24/7 — transfers, balances, bill pay, and more

  • Mobile Check Deposit:(Opens in a new Window) 24/7 — deposit of checks with your mobile phone or device

  • ATMs:(Opens in a new Window) 24/7 — deposits, withdrawals, transfers, and more

  • Online Banking:(Opens in a new Window) 24/7 — bill payment, GSB loan payments, balances, and more

  • Customer Service Center at 413-774-3191: 7 am – 7 pm Monday – Friday and 9 am – 3 pm on Saturdays — transfers, loan payments and other transactions (Note: TelephoneTransfer Fees will be waived through July 1, 2020)

  • Telephone Banking at 413-774-1062:(Opens in a new Window) 24/7 — balance, transfers and more

  • Online Account Opening:(Opens in a new Window) 24/7 — Checking and Savings accounts

  • Online Mortgage Applications:(Opens in a new Window) 24/7

  • Night Deposit
    • Our Greenfield Office has two night depositories, both with a slot for envelopes and thin bags. A key is needed for larger bags.
      • One is at the corner of Main & Federal Streets, on the Main Street side.
      • The other is located right on the drive-up building, accessed by Lane 1 of the drive-up.
    • Our Amherst Office on University Drive has one night depository located next to the ATM in the vestibule. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Conway Office has one night depository, next to the drive-up ATM.  It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Hadley Office has one night depository in the first lane of the drive-up, which requires a key.
    • Our Northampton Office on King Street has one night depository, located in the first lane of the drive-up. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Shelburne Falls Office has one night depository located in the ATM vestibule (a card with a magnetic stripe is needed to enter the vestibule). It has a slot for envelopes, a key is needed for bags.
    • Our South Deerfield Office has one night depository located in the drive-up, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Turners Falls Office has one night depository in the first drive-up lane, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
If you need additional information, a deposit bag, or a key, please call our Customer Service Center at 413-774-3191.

Safe Deposit Boxes

Available by appointment. Call 413-774-3191 to schedule an appointment or leave a message.

Residential Lending

Available by appointment. Call (413) 774-3191, (888) 324-3191, or your lender directly.

Commercial Lending

Stop by any Office or call 413-774-3191 or your lender directly to schedule an appointment or leave a message.
 
 

COVID-19 SBA Disaster Relief Information 

IMPORTANT: Due to the PPP program ending, we are not accepting new applications for PPP loans at this time.

SBA PPP Forgiveness Update

To quote Yogi Berra, "It's like déjà vu all over again.”

The launch of our PPP Forgiveness Application Portal is making progress! On Monday, June 22, 2020, the SBA issued a new “Interim Final Rule.” This is the twentieth Interim Final Rule to date! Included in the new rule is some good news: They have created an EZ version of the Forgiveness Application, which will be applicable to many of our customers.
 
Once launched, our PPP forgiveness Portal will:
  1. Assist you with completing the Forgiveness Application
  2. Guide you through the process of selecting the proper forgiveness form to use (the EZ or long form)
  3. Allow you to compile and upload supporting documentation for forgiveness with secure submission
  4. Expedite the forgiveness application submission process to SBA
We are eagerly awaiting SBA to issue guidance to lenders as to verification and submission of forgiveness applications. We anticipate that the release of this information will coincide with the launch of the GSB portal within the next two weeks. We will send our PPP customers an email once the new portal is launched as well as the date of our PPP Informational Webinar that we hope will assist you with the forgiveness application submission process.
 
We appreciate your continued patience and understanding.

PPP Flexibility Act (PPPFA) FAQ's

As you may already know, on Friday, June 5, 2020, the PPP Flexibility Act (PPPFA) was enacted.  The PPPFA will ease the PPP forgiveness requirements issued in the “Interim Final Rules” by the U.S. Treasury that was issued on May 22, 2020. 

Read the June 25, 2020 PPPFA FAQ's

SBA Offers Statewide Disaster Assistance to Massachusetts Small Businesses Economically Impacted by the Coronavirus (COVID-19)

SBA Customer Service Representatives will be available to answer questions about SBA’s Economic Injury Disaster Loan program and explain the application process. Small businesses, private non-profit organizations of any size, small agricultural cooperatives and small aquaculture enterprises that have been financially impacted as a direct result of the Coronavirus (COVID-19) since Jan. 31, 2020, may qualify for Economic Injury Disaster Loans of up to $2 million to help meet...
 

GSB Investments & Insurance

Available by appointment. Call 413-774-3191 to schedule an appointment or leave a message.

GSB Wealth Management & Trust Services

Available by appointment. Call (413) 775-8335 for an appointment or to leave a message.