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To mask, or not to mask, that is the question.

Effective May 29, 2021

In accordance with the State of Massachusetts:

  • Guests (customers and visitors) will no longer be required to wear masks inside our offices.

  • Unvaccinated guests are encouraged to wear masks in all of our building interiors, including the lobbies for their own protection and for the protection of others.

  • Fully vaccinated guests can use their own discretion.

  • Guests and staff will be required to wear masks in closed-door meetings.*

  • We ask all of our guests to respect the privacy of our staff, and other guests, and not ask personal medical questions, including their vaccination status.

We appreciate your respect and cooperation with these new guidelines.

* We will provide guests with masks, if needed.

Options for Low-Contact Banking

Greenfield Savings Bank has many options for making deposits, withdrawals and other banking services if you can’t or shouldn’t come into the Bank:

  • Mobile Banking: (Opens in a new Window) 24/7 — transfers, balances, bill pay, and more

  • Mobile Check Deposit:(Opens in a new Window) 24/7 — deposit of checks with your mobile phone or device

  • ATMs:(Opens in a new Window) 24/7 — deposits, withdrawals, transfers, and more

  • Online Banking:(Opens in a new Window) 24/7 — bill payment, GSB loan payments, balances, and more

  • Customer Service Center at 413-774-3191: 7 am – 5 pm Monday – Friday and 9 am – 12 pm on Saturdays — transfers, loan payments and other transactions 

  • Telephone Banking at 413-774-1062:(Opens in a new Window) 24/7 — balance, transfers and more

  • Online Account Opening:(Opens in a new Window) 24/7 — Checking and Savings accounts

  • Online Mortgage Applications:(Opens in a new Window) 24/7

  • Night Deposit
    • Our Greenfield Office has two night depositories, both with a slot for envelopes and thin bags. A key is needed for larger bags.
      • One is at the corner of Main & Federal Streets, on the Main Street side.
      • The other is located right on the drive-up building, accessed by Lane 1 of the drive-up.
    • Our Amherst Office on University Drive has one night depository located next to the ATM in the vestibule. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Conway Office has one night depository, next to the drive-up ATM.  It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Hadley Office has one night depository in the first lane of the drive-up, which requires a key.
    • Our Northampton Office on King Street has one night depository, located in the first lane of the drive-up. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Shelburne Falls Office has one night depository located in the ATM vestibule (a card with a magnetic stripe is needed to enter the vestibule). It has a slot for envelopes, a key is needed for bags.
    • Our South Deerfield Office has one night depository located in the drive-up, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
    • Our Turners Falls Office has one night depository in the first drive-up lane, next to the ATM machine. It has a slot for envelopes and thin bags, a key is needed for larger bags.
If you need additional information, a deposit bag, or a key, please call our Customer Service Center at 413-774-3191.

Safe Deposit Boxes

Available by appointment. Call 413-774-3191 to schedule an appointment or leave a message.

Residential Lending

Available by appointment. Call (413) 774-3191, (888) 324-3191, or your lender directly.

Commercial Lending

Call 413-774-3191 or your lender directly to schedule an appointment or leave a message.

SBA PPP Loans Exhausted

We have just been informed that the Paycheck Protection Program has been exhausted. The SBA will continue funding outstanding approved PPP applications, but new applications will no longer be accepted.

Additional information can be found on the SBA PPP site:

SBA Paycheck Protection Program

If at any time you have a question, or need assistance, please email us at

In the meantime, we appreciate your patience, support and understanding.


Greenfield Savings Bank PPP Task Force

Restaurant Revitalization Fund

This program provides emergency assistance for eligible restaurants, bars, and other qualifying businesses impacted by COVID-19.

The American Rescue Plan Act established the Restaurant Revitalization Fund (RRF) to provide funding to help restaurants and other eligible businesses keep their doors open. This program will provide restaurants with funding equal to their pandemic-related revenue loss up to $10 million per business and no more than $5 million per physical location. Recipients are not required to repay the funding as long as funds are used for eligible uses no later than March 11, 2023.

  • Registration for the SBA application portal will begin on Friday, April 30, 2021, at 9 am ET
  • Applications will open on Monday, May 3, 2021 at noon ET

The Restaurant Revitalization Fund (RRF) is administered directly by the U.S. Small Business Administration and does not involve any participation by Greenfield Savings Bank or other financial institutions. This information is being provided as a courtesy to our service industry customers.

We appreciate your patience and support.

SBA Shuttered Venue Operators Grant Program

The Shuttered Venue Operators (SVO) Grant program was established by the Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act was signed into law on December 27, 2020. The program includes $15 billion in grants to shuttered venues, to be administered by the SBA’s Office of Disaster Assistance.

Eligible entities include:

  • Live venue operators or promoters
  • Theatrical producers
  • Live performing arts organization operators
  • Relevant museum operators, zoos and aquariums who meet specific criteria
  • Motion picture theater operators
  • Talent representatives, and
  • Each business entity owned by an eligible entity that also meets the eligibility requirements

Eligible applicants may qualify for SVO Grants equal to 45% of their gross earned revenue, with the maximum amount available for a single grant award of $10 million. $2 billion is reserved for eligible applications with up to 50 full-time employees.

The application process will be in a rollout of 14 day period based on the entities priority level. To find out more details click on the following link to the SBA website.

SVO Grant Program

GSB Investments & Insurance

Call 413-774-3191 to schedule an appointment or leave a message.

GSB Wealth Management & Trust Services

Call our Wealth Management & Trust Services team for an appointment  at (413) 775-8335.