On Tuesday, April 11, 2017, Microsoft is ending support for systems that do not support TLS 1.2, a security protocol that protects data transfers online. This change will be affecting many websites and online services, including ours at Greenfield Savings Bank.
If you are using an older operating system/browser combination, beginning on April 11, you will receive a connection error and will not be able to access GSB's online systems.
Greenfield Savings Bank and our online service partners are committed to providing the highest standards for our data security. To ensure you have uninterrupted access to GSB's electronic banking services including Online Banking, Business Online, eStatements, Bill Payment, and Online Account Opening, please check that your operating system and internet browser is compatible with Transport Layer Security (TLS) 1.2.
|Browsers and Operating Systems||TLS 1.2 Compatibility Notes|
|Microsoft Edge||Compatibile by default.|
|Microsoft IE Desktop and mobile version 11||Compatible by default.|
|Microsoft IE Desktop versions 9 and 10||Compatible when run in Windows 7 and newer, but not enabled by default.|
|Firefox 27 and higher||Compatible by default.|
|Google Chrome 38 and higher||Compatible by default.|
|Mobile Safari versions 5 and higher||Compatible by default.|
|Microsoft Windows 7, 8.0, 8.1, and 10||Compatible by default.|
|Microsoft XP/Vista and below||Not compatible with TLS 1.2.|
If necessary, please plan to update your operating system and browser before April 11, 2017 to ensure uninterrupted access to your GSB online services.
We've been notified of a debit card scam circulating in our area that uses text messaging in an attempt to trick cardholders in to revealing their card number and security information.
The recipient will receive a text stating that their debit card has been deactivated and that they need to call an (844) toll-free number or click a particular web link to reactivate it. The "reactivation" process requests the caller's card number, expiration date, security (CVV) code, and more.
If you receive a text like this, please disregard & delete the message. It is not from Greenfield Savings Bank; we do not use text messaging for this type of notification, and will never ask you to provide your secure account information over the telephone or online.
If you believe your account or card may have already been affected by this scam, please contact Greenfield Savings Bank immediately to deactivate your card. You can receive a new one instantly at any GSB office during normal business hours.
Please be aware of a telephone scam affecting National Grid customers.
The caller will demand immediate payment on your National Grid account, and in many cases will have the last 4 digits of your National Grid account number. Please do not pay or provide the caller with any bank or National Grid account information, this is a scam. If you have questions about your National Grid account, please call National Grid directly.